Update: Be sure to read the comments on this posting. Not only was I wrong about the pricing mistake (to be fair to myself the pictures do appear exactly the same ) but Junonia took the time to comment on my blog and let me know. Customer service is everything these days. Combine that with superior products like they have and you have a formula for success. Still wish they would carry my long sleeve aqua suit again however..sigh.
I was doing some clothes shopping online and I ran across this pricing fail on the Junonia website. A reminder of how important it is to double triple and then go back and quadruple check when doing price testing.
I do have to add, however, that I love Junonia. Their products are awesome and their customer service rocks. You can’t go wrong buying from them. If they would only bring back my favorite swimsuit we could be total bestest of friends again.
Wow, I remember a couple of price tests fails in my day 🙂
I hope you emailed them immediately to tell them about the mix up and that they sent you the skirt for free!
Oh my my my I can remember quite a few myself. Painful memories…ha ha
And no I didn’t get a free skirt…darn.
Thanks for bringing this to our attention. Upon review, this isn’t quite the error you’ve identified it as. These are technically two different products, as noted by their different names and item numbers. #424005 is an updated version of #342215, with an altered fit and different fabric. #342215 is priced differently because it’s an older version that we’re phasing out in our Juno’s Closet clearance section. The pricing is accurate, but you’ve pointed out an issue with our search function – it’s pretty confusing to have the two items displayed next to each other. Also, the updates should be spelled out more clearly in the copy. We are working to address that.
A note – since you posted this entry, we’ve sold out of item #342215, so this particular case shouldn’t be a problem anymore. Thanks much for your kind words about our clothing and our customer service. We’re glad to have you as a customer!
And once again Junonia proves they are tops in customer service. Finding my blog and taking the time to comment. You all are awesome! So rare these days and in this climate more important than ever. Junonia rocks! 🙂